Logging in all GO! Sync software

Any client that has started to look deeper into the inner workings of GO! Sync will realize that the $data\MobileUploads\Logs folder on the Mobile GIS Server starts to fill up quckly and the files disappear as fast.

This is due to an extremely useful process that we have in place which logs information (Errors, General Information) about what is happening in all applications that make up the GO! Sync product line and stores then in a set of XML files on the client machine in the $data\Logs folder.  The contents of this folder are configured to be uploaded to the Mobile GIS Server when the client synchronizes so it never clutters the client machine. When the files arrive at the Mobile GIS Server within an organization they are then uploaded to Tadpole server in Carlsbad, CA!

As you can imagine the amount of files that we recieve gets interesting and to be useful they really need to be processed in some way. Tadpole have implemented a Windows service that takes the XML files and loads them into a SQL Server database. From this database we perform daily queries for errors and occasionally use it try and find out why a mobile device is having problems.

I mention this is it is something we have in all our products and have found it so useful that it is here to stay.


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